Last Updated: March 2026
1. Introduction
This Privacy Policy explains how ZonMoto International Limited ("Company", "we", "our", or "us") collects, uses, stores, and protects personal information when you visit or make a purchase from joyor-europe.com.
By accessing or using this website, you agree to the practices described in this Privacy Policy.
2. Company Information
ZonMoto International Limited
Email: info@joyor-europe.com
Website: joyor-europe.com
3. Information We Collect
We may collect the following categories of information:
Information You Provide
When you:
Place an order
Create an account
Contact customer support
Subscribe to newsletters
Submit warranty requests
we may collect:
Name
Email address
Phone number
Billing address
Shipping address
Order information
Payment Information
Payments are processed by secure third-party payment providers.
We do not store complete credit card or payment card information on our servers.
Payment processors may collect payment information according to their own privacy policies.
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Referring website
Pages visited
Time spent on pages
Website interaction data
This information helps us improve website functionality and customer experience.
4. How We Use Information
We may use personal information to:
Process and fulfill orders
Provide customer support
Manage returns and warranty requests
Verify transactions
Prevent fraud
Improve website performance
Send order updates
Respond to inquiries
Comply with legal obligations
Conduct marketing activities where permitted
5. Marketing Communications
With your consent where required by law, we may send:
Promotional emails
Product updates
Marketing communications
You may unsubscribe at any time by using the unsubscribe link included in emails or by contacting us.
6. Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
Remember user preferences
Enable website functionality
Analyze website traffic
Improve performance
Support advertising and remarketing activities
Cookies may be placed by us or by trusted third-party service providers.
Users may manage cookie preferences through browser settings.
Disabling certain cookies may affect website functionality.
7. Analytics Services
We may use analytics tools to understand how visitors interact with our website.
These tools may collect information such as:
Device identifiers
Browsing behavior
Traffic sources
User engagement metrics
Analytics information is generally aggregated and used to improve our services.
8. Advertising and Remarketing
We may use advertising technologies to display relevant advertisements across websites and online platforms.
Advertising partners may use cookies, pixels, or similar technologies to measure campaign performance and improve advertising relevance.
Users may manage advertising preferences through their browser settings or available opt-out mechanisms.
9. Sharing Information
We do not sell personal information to third parties.
We may share information with:
Service Providers
Including providers of:
Payment processing
Shipping and logistics
Website hosting
Email communications
Fraud prevention
Customer support
Legal Authorities
Where required by law or where reasonably necessary to:
Comply with legal obligations
Protect our rights
Prevent fraud
Respond to lawful requests
10. International Data Transfers
Because we operate internationally, information may be processed or stored in countries outside your country of residence.
When transferring personal information internationally, we take reasonable steps to protect information in accordance with applicable data protection laws.
11. Data Retention
We retain personal information only for as long as reasonably necessary to:
Fulfill orders
Provide services
Resolve disputes
Comply with legal obligations
Enforce agreements
Retention periods may vary depending on the type of information and legal requirements.
12. Security
We implement reasonable technical and organizational measures to protect personal information from:
Unauthorized access
Disclosure
Alteration
Destruction
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
13. Your Privacy Rights
Depending on your location, you may have rights including:
Access to personal information
Correction of inaccurate information
Deletion of personal information
Restriction of processing
Objection to processing
Data portability
Requests may be submitted by contacting us at:
We may verify identity before processing requests.
14. European Economic Area (EEA) Rights
If you are located within the European Economic Area, we process personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Where required, we rely on one or more lawful bases for processing personal information, including:
Contract performance
Legal obligations
Legitimate interests
User consent
15. Children's Privacy
This website is not directed toward individuals under the age of 16.
We do not knowingly collect personal information from children.
If we become aware that information from a child has been collected, we will take reasonable steps to delete it.
16. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of third-party websites.
Users should review the privacy policies of those websites independently.
17. Changes to This Policy
We may update this Privacy Policy periodically.
Any updates will be posted on this page with a revised effective date.
Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.
18. Contact Us
For privacy-related questions or requests, please contact:
ZonMoto International Limited
Email: info@joyor-europe.com
Website: joyor-europe.com